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1. General
1. You may have other rights granted by law including your statutory rights as a consumer, and these Terms do not affect those rights.
2. No binding contract will exist between us until we have accepted your order and confirmed the availability of the product by a return reply via email.
3. All goods are sold subject to availability.
4. These Terms supersede all previous verbal or written statements and agreements relating to the goods and/or services. All information contained in our sales literature or correspondence is provided for guidance only and does not form part of this contract, unless we agree otherwise with you in writing.
5. None of our representatives, agents or sales persons have authority to vary, amend or waive any of these Terms on our behalf and no amendment or addition to any of these Terms shall be deemed to have been accepted unless we agree otherwise with you in writing.
2. Description of Goods and Services
A description of the goods is mentioned on our website and any other documents referred to our website. Whilst we will attempt to ensure that there are no changes to the goods to be supplied, it is possible that there might be some minor variations to the description and/or specification of the goods which arise by virtue of changes made by the manufacturers of the parts supplied which form part of the goods.
3. Delivery
Unless agreed otherwise in writing:
1. Delivery of the goods will take place at the delivery address stated on the order form.
2. Delivery of the goods will take place within twenty-eight working days. You cannot ask/request us to cancel the order within this period if we have already processed the same.
3. Any dates specified by us for delivery of goods are intended to be an estimate and time for delivery is not guaranteed. If no dates are specified, we will endeavour to deliver within a reasonable time.
4. If for any reason (not due to our fault) you do not accept delivery of any of the goods in accordance with this paragraph then we may charge you an additional fee to cover any reasonable additional direct costs incurred by us as a result (including additional insurance, delivery, storage or similar charges).
5. Final prices include delivery charges.
4. Price
1. The price for the goods will be the price stated on our website.
2. The price for the goods includes any value added tax payable.
5. Payment
1. Unless we agree otherwise in writing, you must pay to us the price for the goods when placing your order.
2. Payments to us must be made in pounds sterling.
6. Your Rights for Refunds and Cancellation this Contract
If the product is found to be defective when received you should contact us immediately. We will either replace your product or give you a 100% refund.
If this contract has been made between us by telephone or correspondence (including e-mail) without any face to face contact having occurred between us, then you will have a 7 day period from the date when the order is placed in which to cancel this contract. This right does not apply at any time after we have started to customise any materials (including manufacturing any goods) in accordance with your requirements or after we have started to perform any of the services (including installation).
7. Responsibility for and Ownership of Goods
You will be liable for any loss or damage to the goods from the time of delivery unless such loss or damage is caused by our negligence.
8. Re-sale of Goods
Goods are sold on the condition that they are not re-sold to the public.
9. Limitation of our Liability to You
Important – Your particular attention is drawn to this paragraph
1. Nothing in these Terms excludes or limits our liability for death or personal injury resulting from our negligence or any breach of the statutory implied terms as to title of goods or for fraud or any other liability which by law we are not permitted to limit or exclude.
2. Our maximum liability (and that of our employees, agents and subcontractors) to you in connection with any physical damage caused to your property through the negligence of us (or our employees, agents and subcontractors) will not in any circumstances exceed £100.
3. In all other cases, our total liability (including our employees, agents and subcontractors) whether in contract, tort (including negligence) and breach of statutory duty or otherwise will not exceed the price of the goods and services to which the claim relates.
4. In no circumstances will we (or our employees, agents or subcontractors) be liable to you for any business interruption, loss of use, loss of data, loss of profits, contracts, goodwill or anticipated savings.
10. Our Responsibilities
We will meet our responsibilities under this contract within a reasonable time unless it is impossible for us to do this because of circumstances outside of our reasonable control. In particular we will not be responsible for delays caused by our suppliers.
11. Contract Personal to You (Your limited right to transfer the contract)
This contract is personal to you. Nobody other than you will be able to benefit from this contract. You may not transfer your rights or the benefit of any of the provisions of this contract to any other person without our prior written permission.
12. Our Right to Transfer the Contract
We may assign or subcontract the contract or any part of the contract to any person, firm or company.
13. Your Personal Data
We will ensure that our employees, agents and subcontractors shall, at all times, comply with the provisions of the Data Protection Act 1998 in relation to data received from you in relation to this contract and shall only process personal data received from you where necessary to fulfil our obligations under this contract.
14. Use of Cookies
1. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
2. When you visit our website we send you a cookie. Cookies may be used in the following ways:
i. To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
ii. To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
3 . Two types of cookie may be used on this website: session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
15. Communications
Any communications between us regarding this contract that are required to be in writing must be sent by first class post, facsimile or delivered by hand. Any written communication will be treated as having been served on the person receiving it 3 working days after posting (if sent by first class post), at the time of transmission (if sent by facsimile and a satisfactory transmission report is obtained) and at the time of delivery (if delivered by hand).
16. Protection while Shopping Online
When you make a purchase online, be sure to look for the little lock icon on the bottom of your web browser to make sure that you personal information will be protected by secure encryption when it is sent over the internet. You can also check on this by holding your cursor over the web page in question, clicking the right button on your mouse, and selecting "Properties". Then look to see that the web address shown starts with "https", where the 's' denotes a secure web server.
At LeatherLuxury.co.uk we do not store your Credit Card information on our server making your purchase 100% secure.
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